Security and GDPR Overview

When using Ruum by SAP, you may have a number of security and data protection questions.

What personal data does Ruum by SAP store?

Ruum by SAP stores your First Name, Last Name, and Email address. This information can be changed by accessing your Ruum profile, or indirectly through your SSO configuration.

How long is my personal data stored by Ruum by SAP?

Ruum by SAP stores your personal data for 90 days after a deletion request has been made.

Where is my Ruum by SAP data stored?

Your Ruum by SAP data is stored in Amazon Cloud servers in Ireland. Further details can be found in our Terms & Conditions.

Can I request access to my personal data logs?

Changes to your personal data (name and email address) are stored and can be requested by emailing team@ruumapp.com with the subject Request Data Logs. Please ensure that you send your name and email address in your request only.

Are my Ruum by SAP login details stored securely?

Yes, all login information is hashed with salt using keycloak. As a result, it is securely stored.

For more information, see our Privacy Policy.

Does Ruum by SAP maintain read-access logging records for access to sensitive personal data?

Yes, Ruum by SAP does maintain read-access logging records for access to sensitive personal data.

Does Ruum by SAP maintain change logging records for changes to personal data?

Yes, Ruum by SAP does maintain change logging records for changes to personal data.

What communication channels does Ruum by SAP utilize?

Ruum by SAP utilizes encrypted HTTPS and WSS protocols.

How frequently is my Ruum by SAP content saved?

Your Ruum by SAP content is automatically saved every 100-200 milliseconds. In addition to this, your ruums and their associated data and structures maintain active and reachable while your Ruum by SAP account remains active.

All other questions

If your question is not covered here, please email team@ruumapp.com