Ruum for Professional Services

Reach your goals and improve client relationships

Professional services work is high-contact work - and every professional services worker is a multi-project manager. Ruum helps you coordinate RfPs, Proof of Concepts, and customer escalations – giving you time to focus on the job at hand, whilst giving a high transparency to your management and clients.
“Ruum saved me and my team hundreds of emails and alignment meetings when coordinating smaller customer engagements".
Uwe Seidel | Consulting Manager
Ruum for Sales

Why Ruum?

with pride

Hit those deadlines with pride

Getting projects off the ground can be painstakingly tedious. Manage it like a pro from the get-go by setting priorities to assigning tasks and tracking progress.
One stop hub for file sharing and organization

One stop hub for file sharing and organization

House all the essentials for your upcoming and past marketing initiatives all in one place. Press releases, reports, content calendars, marketing campaigns, internal communication and more can be shared with teams and effectively stored for users to access at any point in time.
There is no I in team

There is no I in team

Collaborate with others and stay organized. Ruum lets you build teams, processes and leverage engagement. Whether you are working remotely whilst on a business trip on your mobile device or in the office on your computer, teams can stay up to date, so projects can keep ticking along.

Boost performance and demonstrate ROI

Workforce Management with Ruum

Take your workforce management up a notch

  • Collaborate with others by tracking activities, commenting on actions and more
  • Prepare project quotes and define revenue targets
  • Project collaboration platform: reduce approval cycle and have seamless communication between teams

Stay on top of customer escalations

Bring order, structure and focused management attention to customer processes using Ruum. Minimize dissatisfied customers by translating your workflows into projects and coordinate relevant stakeholders on the critical path.
  • Get your team for customer escalations together with a single click.
  • Map out all required steps in the process and who is responsible for what when
  • Store necessary files and documents that support any aspect of the process. Treat Ruum as a hub for all phases in the escalation process.
  • Listen and act accordingly to customer concerns, with experts reacting when necessary in a timely fashion.

Manage service incidents with ease

Whether we like it or not, from time to time stuff breaks or simply needs fixing. Sometimes it’s your fault and other times it isn’t. When this happens, it can deeply impact your professional relationship with your client, which is why it is important to have a coherent plan of action regarding incidents.
  • Spin up a project right from your service solution. Give all involved parties access to ticket numbers, incident details and further information
  • Map your path forward to incident resolution with Ruum’s simple timeline feature
  • Highlight estimated response time and share your plan with your team and your customers.
Convinced?

Create a free Ruum Professional account today

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Streamlining workflows and supercharging productivity

It’s easier than ever to collaborate and monitor progress. No matter what kind of work you do, Ruum makes it easier to get it done.