Ruum for Professional Services

Reach your goals and improve client relationships

Professional services work is high-contact work - and every professional services worker is a multi-project manager. Ruum helps you coordinate RfPs, Proof of Concepts, and customer escalations – giving you time to focus on the job at hand, whilst giving a high transparency to your management and clients.
“Ruum saved me and my team hundreds of emails and alignment meetings when coordinating smaller customer engagements".
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Uwe Seidel | Consulting Manager
Ruum for Sales

How does Ruum help Professional Services teams thrive?

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Hit Your Deadlines

Getting projects off the ground can be painstakingly tedious. Manage it like a pro from the start by setting priorities, assigning tasks and tracking progress with the click of a button.
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Organize and Share

All the essentials for your upcoming and past marketing initiatives all in one place. All of your documents can be shared with teams and stored for your team to access at any time.
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Collaborate With Ease

Collaborate and stay organized. Whether you are working remotely, on-the-go, or in the office, teams can stay up to date with everything important so projects can keep ticking along.

Upgrade your work management

Bring order, structure and management attention to customer processes using Ruum. Increase customer satisfaction by translating your workflows into projects and coordinate relevant stakeholders on the critical path to success.

Collaborate with others by tracking activities, commenting on actions and more.

Prepare project quotes and define revenue targets for all of your important initiatives.

Project collaboration platform: reduce approval cycle and have seamless communication between teams.

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Stay on top of customer escalations

Bring order, structure and management attention to customer processes using Ruum. Increase customer satisfaction by translating your workflows into projects and coordinate relevant stakeholders on the critical path to success.

Get your team for customer escalations together with a single click.

Map out all required steps in the process and who is responsible for what when.

Store necessary files and documents that support any aspect of the process. Treat Ruum as a hub for all phases in the escalation process.

Listen and act accordingly to customer
concerns, with experts reacting when necessary in a timely fashion.

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Manage service incidents with ease

Whether we like it or not, from time to time stuff breaks or simply needs fixing. Sometimes it’s your fault and other times it isn’t. When this happens, it can deeply impact your professional relationship with your client, which is why it is important to have a coherent plan of action for incident management and resolution.

Spin up a project right from your service solution. Give all involved parties access to ticket numbers, incident details and further information.

Map your path forward to incident resolution with Ruum’s simple timeline feature.

Highlight estimated response times and share your plans with your team and your customers.

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Try Ruum with your team for free
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Streamlining workflows and supercharging productivity

It’s easier than ever to collaborate and monitor progress. No matter what kind of work you do or what functional area you work in, Ruum makes it easier to get it done.