How
Emails sent or forwarded to [email protected] (either directly or as CC, with BCC not supported) from an address associated with a Ruum account are filtered by Ruum based on their subject lines and / or their content:
Automatically Assigned to a Specific Ruum
If you're looking to automatically assign an email to a specific ruum, use one of these two methods:
Either: Add the exact ruum name as the email subject line
Or: Add the ruum URL into the body of the email
These emails are automatically assigned to that ruum and can be viewed and added to the canvas by clicking the Emails icon:
Manually Assigned to a Ruum
Emails sent or forwarded to [email protected] (either directly or in CC, with BCC not supported) without a named ruum in the email subject or the ruum URL in the email body can be manually assigned to their intended ruum. These emails appear within the Ruum account of the sender only and are visible in all ruums until they have been assigned.
To access and assign emails manually, click the Emails icon, then click Assign, and then click Assign to this Ruum on all required emails:
Adding Email Attachments to a Ruum
In addition to email text, Ruum also filters and assigns email attachments to specific ruums. These are added to the ruum as files, accessed by clicking the Files icon.
In this example, we attached our marketing schedule spreadsheet to an email we forwarded to our ruum.
It now appears in our Files area:
Adding Email Recipients as Team Members
In addition to emailing [email protected], you can also add other recipients (either directly or as CC, with BCC not supported) to your emails. This adds the recipients as editors the ruum the email is assigned to (viewed by clicking the Team icon), with email invitations sent to those who don't currently have a Ruum account under that email address.
In this example, Tom added Sam, Aden, and Louis as email recipients. They now appear as team members within the ruum:
Related Articles
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Adding Files and Attachments to your Canvas
